ArcGIS Training Options for Utilities

Blog Post created by sboden-esristaff Employee on Jun 29, 2020

Utilities are essential services--we all rely on the water, electricity, gas, and telecommunications services they deliver. For utility organizations, GIS has long been essential infrastructure. And for many, ArcGIS is the GIS infrastructure of choice. 


With the introduction of the ArcGIS Utility Network, a lot of utility organizations want to take advantage of new capabilities to model their data in detail never before imagined, more quickly detect network disruptions, and easily share network visualizations and status in real time.  


We understand that, for longtime customers, adopting the ArcGIS Utility Network may require a significant level of effort. That's why we've created a variety of training resources to help you manage the effort and prepare GIS and IT staff for new workflows. Our top three training recommendations are:


  • What's New in the ArcGIS Utility Network — a one-hour training seminar that's free to all customers with maintenance. The presenters highlight the major new capabilities and provide a road map of what's coming.


  • Configuring Utility Networks in ArcGIS  a two-day instructor-led course for GIS administrators and technical leads who will be involved in deploying ArcGIS Utility Network. Get hands-on experience building a utility network, adding data, and tailoring options to fit your needs.


  • Working with Utility Networks in ArcGIS  a two-day instructor-led course for the GIS editors and other professionals who will be maintaining network data over time, performing analysis, and identifying the source of network disruptions and locations of impacted customers.


Because ArcGIS Utility Network is designed to work with ArcGIS Pro and ArcGIS Enterprise, some organizations want a more holistic training solution. Our ArcGIS Courses for Utilities collection includes the courses above plus our top instructor-led courses for professionals who are migrating from ArcMap to ArcGIS Pro and ArcGIS Enterprise. 


All Esri courses are available online in multiple U.S. time zones and as private group events. All instructors are certified in Esri technology and technical facilitation. They specialize in delivering engaging, collaborative classes that support individuals with diverse learning styles.


For utility organizations that are not ready to move to the ArcGIS Utility Network, we offer a recorded version of our now-retired Working with Geometric Networks for Utilities instructor-led course, which supports ArcMap 10.6. This option is self-paced and includes recorded instructor presentations; hands-on exercises; downloadable exercise data for water, electric, and gas utility scenarios, a digital coursebook; and an exam (participants need to pass the exam to earn a course certificate of completion). Participants will need to use their own ArcMap software to complete the hands-on exercises. If you are interested in this course, please email for details.