• ArcMap fail with graphics card HD Graphics 530

    Hi all   The HD Graphics 530 is very common on-board graphic card. When we have driver 21.20.16 everything is fine. When we install the newer version 25.20.100 ArcMap crash on start. ArcCat...
  • i just installed arc gis pro, but accidentally authorize the license for arcgis desktop 10.7.1

    and i moving my old hdd to my new pc. in my new pc i installed arcgis desktop 10.7.1. when i try to open it the license file failed. how can i deathorize my license to use it for my new pc ?
    last modified by Arief.Rossi
  • ArcGIS 10.4 for Desktop Background Geoprocessing Installation Fails

    Hello,   I upgraded from ArcGIS 10.3.1 to  ArcGIS 10.4. I'm having a problem with ArcGIS for Desktop Background Geoprocessing installation. The setup wizard looks for setup files under the following loca...
    last modified by IYTE-ARCHITECTURE
  • Error message  - Error123 The filename, directory name, or volume label syntax is incorrect.

    One of the machines in my office was recently upgraded to ArcGIS 10.6.1. The software was working after the initial installation, but after a wile any attempt to open ArcMap  or ArcCatalog would generate the foll...
  • I have a technical issue with ArcGIS Desktop... I'd like to speak with technical support. where do I get help?

    When I save an .mxd and then subsequently open it... there is no content. It is blank. If I 'save-as', then the older version remains intact, but the new one is wiped clean. I tried upgraded to a fresh install of Ar...
    last modified by jboright
  • Script to uninstall ArcMap 10.5 and Install 10.7

    Is there a script out there to automate the uninstall and install ArcMap on machine. We have a device management system that we could run scripts on a specific group on machine such as machines with ArcMap 10.5. It wo...
    created by dansalazar
  • ArcGIS Pro cna't establish the connection with ArcGIS Online

    There is problem when trying to sign in to the ArcGIS Pro. It's blocked and cant sign in  
    last modified by supungislk-esridist
  • Authorization number for personal use license of Desktop?

    Hi, Has anybody installed Desktop from a Personal Use subscription?  I recently purchased a personal use license subscription.  I had no issues with installing or running Pro, but Desktop is asking for an a...
    last modified by JamesG2019
  • Problems Installing 10.6.1 Spatial Analyst Patch

    Hello,   I am trying to solve a variety of problems in ArcHydro and it looks like I need to install a patch. I am using ArcMap 10.6. However, when I download the patch here: ArcGIS (Desktop, Engine, Server)...
    created by curtvprice
  • Recover lost licenses. I get the message: "Ineligible for license return"

    Hi guys,   I did return the license in the last month but now I need to use it temporary on an old machine to recover something.   Is there a time limitation on returning licenses?   Thanks!
    last modified by pan_gis
  • ArcGIS License Manager 10.7.0 Displays Incorrect License Count

    After upgrading from ArcGIS License Manager 10.6.1 (v11.14.1 ) to 10.7.0 (v11.16.2 ) we have observed that the ArcGIS Administrator displays wrong license counts and that many of our licenses are unavailable. ...
    last modified by danielri
  • ArcMap crashes on startup

    I'm having a problem with ArcMap consistently crashing on startup, both existing and new MXDs. ArcCatalog opens without issue. ArcMap gives me a message saying "ArcMap has stopped working: A problem caused the program...
    last modified by ethanj452
  • ArcGIS Pro Standard and ArcGIS Desktop Basic license triggering error when running certain Geoprocessing tools

    BACKGROUND: Recently purchased 'ArcGIS Pro GIS Professional Standard' edition as an upgrade to be used on top of 'ArcMap Desktop Basic'. I was told by a representative that if I were to purchase only 'ArcGIS Pro GIS P...
    last modified by alynch_GRP
  • Unable to display ecw files in Arcatalog

    I m unable to display .ecw files in Arcatalog. My Arcatalog version is 10.4. I never had the problem until after re-installing Desktop ArcGIS. Can someone assist?
    last modified by OTMLGIS
  • Error When Trying To Deauthorized Concurrent License (ArcGIS Desktop)

    Hi, I'm trying to de-authorized one of my concurrent license, and its failed. Attached together is the error message that I've got. There are 2 machines that give this kind of error. TIA
    last modified by developer@gssb
  • Detection.exe results do not display

    I have ArcMap 10.7.1.  Map layers never finish drawing so I thought I'd make sure my new computer has the right system requirements (which I printed out and gave to the Notebook Shop so they could get me the righ...
    last modified by JuliaGoldsworth
  • I'm trying to install ArcGIS Desktop 10.6.1

    It's for a multiuser concurrent environment. Install instructions indicate to install an administrative copy by running setup.exe /a. This does not run. it indicates an invalid switch. my question is:  ...
    last modified by ptimlin
  • Anyone getting random General Function Failure error's with Windows 10 and ArcMap 10.4.1?

    Our company recently upgraded to new Windows 10 desktops. At the same time we upgraded from ArcMap 10.2 to ArcMap 10.4. I am now regularly getting random "General Function Failure" error's while using ArcMap. It typic...
    last modified by jjones@inwoodinc.com
  • how do I upgrade from 10.5 t0 10.6

    I need the proper steps to upgrade from arcdesktop 10.5 to 10.6 to include updating license server
    created by hamcoassessor
  • ArcGIS Engine silent install parameters

    I am trying to silently install the ArcGIS 10.6 Engine via a deployment package/SCCM. So far the silently part is working correctly (using the /QN switch), but it needs to be installed as a Single Use instead of the d...