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Continuous Server Error in Server Manager Logs
The error starts coming abruptly and disappears without any action. While it exists, the performance degrades with following error in the error log: SEVERE Oct 5, 2026, 11:21:01 AM Error exporting map Error handling service request :GISService not instantiated and set in the thread local storage. Rest SEVERE Oct 5, 2026,…
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Is there a known bug that allows anonymous access to ArcGIS Enterprise Services even when it's federated to a Portal that DOES NOT allow anonymous access?
Good afternoon folks! We have an old ArcGIS Enterprise 10.9.1 deployment that we're intending to upgrade to 11.5 soon. The ArcGIS Servers are federated with the Portal and anonymous access is turned off. When investigating user access while planning the upgrade, we noticed that our ArcGIS Servers allow us to access…
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File locking in ArcGIS Server 12.1
Hi, I have several clients that have used federated ArcGIS Servers since 10.7.1. Their primary publishing media has been file geodatabases rather than enterprise. This has given them a lot of flexibility and some good performance. For years, there has been a folder "D:\Data" which has been accessible to the team for…
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Where Do I Acquire Velocity for Enterprise 12.1.1
I am curious what the 'fixed' status means on this bug that is affecting us. BUG-000186104 for ArcGIS Velocity for ArcGIS Enterprise I am super confused because it says it was fixed in Velocity for Enterprise 12.1.1 but I don't get what that means. I don't see any patches available on the Server or a new version of…
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Issue related to Object Store validation in ArcGIS Enterprise 12.1 in Windows Server
Hi Team, We are currently experiencing an issue with ArcGIS Enterprise 12.1 on Windows Server where we are unable to successfully validate the ArcGIS Data Store Object Store. As a result, the system is continuously generating DMP/crash dump files, which is consuming significant disk space on the server. Could you please…
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Object Store datastore: cannot rebuild cache
Hello, Since we migrated from tileCache datastore to objectStore datastore, we can no longer use the rebuild cache functionnality for our sceneLayers connected to SDE: The ArcGIS Manager is not very talkative: Same functionnality works fine on a 11.5 tileCache connected to the same SDE data. Anybody observed the same…
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Web app filtering not working correctly with read only branch versioning layers
After upgrading to ArcGIS Enterprise 12.1 we have a few layers that no longer filter correctly but only when viewed in web apps. What happens is only the first 2000 records are returned and then no further query requests are made to the service. The only common denominator that I have found is the problem happens with…
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ArcGIS Enterprise 11.3 - Instant App Requiring Login
Hello! I just created an ArcGIS Instant App in Enterprise 11.3 using public-facing layers. However, the Instant App is requiring users to login. I have checked each indvidual component in an Incognito tab, and none of the individual components require login. I also opened the source map itself in an incognito tab, and it…
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Feature Service with Create and Geometry Edits Disabled, Allows new Features to be Created
Confused and I think I have found a bug in ArcGIS Enterprise 12.1. All patches for ArcGIS Portal, Server and Data Store are applied. I have published a feature service from ArcGIS Pro v3.7 to a federated ArcGIS Server 12.1 without Create capabilities nor Geometry edits - the intent is to have this feature service allow…
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Frequent ArcGIS Server Manager Unresponsiveness
Hi Team, We are facing a recurring issue with the ArcGIS Server Manager becoming unresponsive, despite the ArcGIS Server Windows service remaining in a running state. ArcGIS Server Manager cannot be accessed and becomes unresponsive. All Apps such as Dashboard, Experience Builder have data source errors. Although the…
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When will we get native CDN support in ArcGIS Enterprise?
ArcGIS Online offers native CDN caching for hosted feature layers, allowing identical requests to be served directly from a CDN regardless of the client. Your metadata moment of zen: CDN setting | September 2026 In ArcGIS Enterprise, we currently have Response Caching, but it appears to be a different mechanism that relies…
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Enterprise 11.3 Datastore content recovery - is it possible
Hello, As the title questions, is it possible to restore data out of a corrupted Enterprise 11.3 DataStore postgresSQL database? We had a host drop so ended up in a really odd corruption situation that esri support said needed to have a reinstall to recover. System had stopped writing any logs back in May or responding to…
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Best Process for Automating a Custom Locator Update
Hi ESRI Community! I have a layer in my SDE containing consumer addresses that I would like to make into a locator for use in my Enterprise 10.9.1, although we are upgrading to 11.5 at the end of the year. This layer frequently updates, and ideally our end users would like to see this locator refresh once a week, on top of…
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Data Store 11.5 - 12.1 issue with FATAL: password authentication failed for user
Hi there, Looking to see if I can get some help. I've performed a client upgrade today but hit a fail on literally the last test of the Base Deployment upgrade. So Portal is now 12.1, as is portal and the datastore. Knowing of the upgrade issues, I made sure Security Patch 1 version D was installed before the upgrade. I…
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publish feature class from EXISTING data store to Portal
I am trying to publish an SDE database layer to Portal. It is a PostgreSQL database with SDE installed. It is registered as a data source in Enterprise. I've always published by copying the data to Portal, so publishing registered data is new to me. I have a .sde connection file to my PostgreSQL database. I can connect to…
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Triggering a Notebook Server webhook receiver from Survey123 (sync-enabled, field app)
Hi all, I'm trying to run an ArcGIS Notebook automatically when a Survey123 survey is submitted, and I'd like to confirm my understanding of the options. What I think I know is that there are two different webhooks that could potentially work for this: Feature service webhooks - it is possible to create the webhook on the…
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Read timed out on internal call between ArcGIS Server and ArcGIS Portal
Hello everyone, I'm writing this post because we're experiencing an intermittent issue with ArcGIS Portal (version 11.3 on Windows). Our deployment consists of three machines: - One hosting Portal for ArcGIS - One hosting the Web Adaptors - One hosting ArcGIS Server At certain times of the day (not always the same), ArcGIS…
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supportedAppendFormats in FeatureServer
Hi, The documentation states a list of supportedAppendFormats here: https://developers.arcgis.com/rest/services-reference/enterprise/append-feature-service/#supported-append-formats But our FeatureServer displays only three: "supportedAppendFormats": "FILEGDB,PBF,CSV", This is a referenced service, not hosted. Server…
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ArcGIS Server 11.5 – securityEnabled=false with GIS_SERVER/ARCGIS_TOKEN, missing tokenServicesUrl and Web Adaptor configuration failure
We are troubleshooting an ArcGIS Enterprise 11.5 environment where ArcGIS Server is currently standalone after removing an inconsistent federation with Portal. The ArcGIS Server site itself is operational: Administrator Directory is accessible. PSA authentication works. /admin/generateToken successfully generates an…
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Oriented Imagery Viewer cannot display SharePoint-hosted 360 images while Map Viewer can
Hello, We are testing an ArcGIS Enterprise Oriented Imagery Layer containing 360° panorama images stored in SharePoint Online. We observe the following behavior: SharePoint-hosted panorama images display correctly in ArcGIS Map Viewer popups. SharePoint-hosted panorama images display correctly in ArcGIS Experience Builder…
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Location of shared Instance service logs ArcGIS Server 10.8.1
G'day, I recently noticed that shared instance services don't log to <installdir>/usr/logs/<ip>/services, I have processes that check these logs for errors and respond accordingly but hadn't noticed before now that only dedicated feature services seem to write there, I was wondering if anyone knew where the logs for shared…
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Hosted/LayerName/FeatureServer: The connection attempt failed
Hello, Did anyone get those SEVERE logs in ArcGIS Server and managed to fully resolve them? Hosted/LayerName/FeatureServer: The connection attempt failed. An old Esri support article* (now archived) pointed specifically to antivirus interference. We applied the suggested antivirus exceptions, but we still see the logs.…
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ArcGIS Data Store Log Location Not Visible in ArcGIS Enterprise 12.1 on Linux
Hi everyone, Has anyone observed that, in ArcGIS Enterprise 12.1 on Linux, the log location/path is not visible when describing the ArcGIS Data Store? I just wanted to check if this is an expected behavior in 12.1 or if it could be a bug. Has anyone else noticed this?
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MCP Overlay -- customization
Hey, with MCP overlay there comes set of tools. Is there a way to remove/disable them? We need to develop more tailored custom MCP tools and we would deliver similar functionality via Exposing Custom GP Tasks. Regards, MJ
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Web Adaptor (IIS) requests stall ~15 s after the backend connection was idle for ≥60 s
Hi, we have the following Environment: ArcGIS Enterprise 11.5, single machine: IIS + Web Adaptor (/server and /portal), ArcGIS Server and Portal for ArcGIS on the same host About 0.1–0.2 % of requests through the Web Adaptor take almost exactly 15 s (IIS time-taken between 15,000 and 16,000 ms). Mostly affected are…