Esri MOOC FAQ (Frequently Asked Questions)

Document created by ASchutzberg-esristaff Employee on Jan 24, 2020Last modified by sboden-esristaff on Feb 14, 2020
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What is a MOOC?

MOOC stands for massive open online course. Esri MOOCs:

  • Require registration but are free to take.
  • Cover a single theme or topic.
  • Allow participants to study whenever they have time, at their own pace.
  • Encourage participants to learn from one another.
  • Include videos, exercises, discussions, quizzes, polls, and surveys.
  • Provide free access to Esri software licenses for the duration of the course.
  • Involve four to six weeks of instruction, with about two-three hours of study required per week.
  • Have firm start and end dates.
  • Award certificates to all participants who complete the course.
  • Introduce participants to subject matter experts from across Esri and its community.


When is the next offering of a specific MOOC? How do I register?

You can find the dates for upcoming MOOCs on the Esri MOOC page. Clicking on a course card will bring you to the course catalog description page, where you can register. To register, you will need to sign in with an ArcGIS account (public or organizational). If you do not have an ArcGIS account, you can create a public account for free at

  • Note: If you don't see a date on the MOOC course card, the next offering has not yet been scheduled. If desired, you can go to the course catalog description page and join the waiting list. Esri Training will email you when registration opens.


How do I access a MOOC?

Once you register, the MOOC is listed on your My Schedule page. The Attend MOOC button will be active on the date the course opens at 3 a.m. Pacific Time.


Will I get a certificate for the MOOC?

If you finish all of the material before the course closes, you will receive a PDF certificate of completion. Inside the course, the closing date is shown in the Dates to Remember section of the course dashboard. Please note that we cannot provide extensions to complete material and earn a certificate; please plan ahead.


How much do I need to know about GIS?

You do need not to have any GIS experience, but general computer and web browsing skills and some familiarity with GIS concepts will enhance your learning. 


What software will I use? What are the system requirements? 

Each MOOC is different. During a course, you will have free access to licenses for the Esri software used. Please review the Software section on each MOOC catalog description page to confirm that your computer's hardware and operating system meet the course requirements.


Can I take the lessons at any time?  Are there weekly deadlines?

You can complete the lessons at the days and times most convenient for you. There are no required meeting times. New content is opened each week and we encourage you to complete it during that week if possible to avoid falling behind. To get the most out of the course, plan to spend at least two to three hours each week.


Will the MOOC show up in my Esri training history?

Yes, if you complete a MOOC your certificate will display in your Esri training history. Certificates from all Esri training courses, including MOOCs, are available via your My Learning Activity page. If you believe a certificate for an Esri MOOC you completed between 2014 and 2017 is missing from your page, contact us via the form at the bottom of this page. Please include your name, your ArcGIS account username and the name and date of the course. We'll find it and add it to your page.


If I still have a question, where can I get help?

  • For general questions when a course is not in session, please visit this Help page. Use the form toward the bottom of the page.
  • For questions or issues when the course is in session, visit the Help tab inside the course.
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