Creating Questions

Document created by timothy_hales-esristaff Employee on Apr 24, 2014Last modified by lfountain-esristaff on Dec 26, 2019
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Using Questions allows you to ask any question and find a specific solution, start a conversation to get feedback, or make decisions. Members of the community can contribute by posting replies. There are three ways you can create and post a question in the GeoNet community. The first is to use the "Ask" button on most pages within the community. 

 

 Please note: The "Ask" options are not optimized for a mobile experience. 

Image of the "Ask the Esri Community"Image of "Ask my question" button on Group pages.

 

The alternative options are to create a question using the Actions or the Pencil. 

  1. Click Create > Question, or if you are already in a group, space, or project, click Create Question from the Actions menu on the top-right of any GeoNet page.
    Two ways to create a question: Action or Pencil
  2. Enter the title for your question in the content field at the top just above the toolbar.
    Visual of the content WYSIWYG for posting a question.
    Example: Creating a Question in GeoNet or How do I create a question in GeoNet?
  3. Type your question in the content body. You can format your text however you’d like, insert videos, images, hyperlinks, emoticons, or tables using the toolbar features.
    Image of the Toolbar features
  4. Spellcheck your question or view your content in the HTML editor by clicking the spellcheck icon or the angle brackets < >  in the upper right corner of the toolbar.Image of the last steps for posting a question.
  5. Optionally, attach files to your question for supporting information by clicking the Attach icon in the bottom right of the editor.
  6. Choose Place where the question will be posted. If this option is already populated, you can change it if needed. All content can be posted in a Place, to specific people, or as a public piece of content in the general community.
  7. Add relevant tags to the Tags field so your question is easily searchable. There to five tags help improve search.
  8. Click the blue Post button to post your question.

 

 

Best Tips for Posting A Question:

 

  • Identify the product(s) you're using, the versions, and supporting information as needed
  • If your question involves multiple products or subjects: Post in the place most relevant to your question and then share your question with other places.
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