Creating and Sending Messages to Other Members

Document created by timothy_hales-esristaff Employee on Apr 24, 2014Last modified by CLoya-esristaff on Oct 15, 2018
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Using messages limits your audience to only those members of the community you want to communicate with specifically. Messages show up in the Inbox of only the members included in the message.  Messages reside in the Inbox and cannot be moved, but you can hide future activity from a message if you no longer wish to be part of the chain when sent to multiple members.


Note: While sending messages is a useful feature, nearly all topics in your community can be useful to others, so keep things public and work out loud whenever possible.


To send a message:

  1. When viewing a member's profile, you can click on the Actions drop-down menu on the right side of the profile and click Send direct message.
    Send direct message
    • Alternatively, you can use Create > Message below the pencil icon next to your avatar. 
      Send message from Actions

    • You can search for a member and  send a message from the search query.

      Send message from search
    • When hovering over another member’s avatar or name, profiler pop-up appears, and a Message button available.
      Profile pop-up for messaging
  2. You can add additional people to your direct message by clicking on the Select People link and clicking the checkboxes next to the names of the people you’d like to add. Type your message in the Message field. You can also upload a photo or @mention people in your community. Click the Send button.Sending messages
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