• Can't change password Esri account

    Why can't I change my Esri account password? I can change the password for my other account (right side)
    Ari_Matiur
    last modified by Ari_Matiur
  • Arcgis Pro - unable to get product update

    Hi, I am using Arcgis Pro since 2017, but I never registered to my organization, therefore I had no updates. I finally registered now in my.esri.com webpage, but still after sign out/sign in operation I have no optio...
    Tadek.Gontar
    last modified by Tadek.Gontar
  • unable to invite users they do not receive email

    I have invited students to be users on my organizations Esri account. I need them to be able to have access to E learning. I have high school and middle school students. The high school students received the email and...
    AshleyCardinal18
    last modified by AshleyCardinal18
  • License expiration - a year after create or activation?

    Does my license expire a year after the create date or the authorization date?  We have licenses that were purchased but do not need activated for several months.  Does that mean once they are activated they...
    dunn.leah_peregrinefund
    last modified by dunn.leah_peregrinefund
  • Which downloads to install?

    I just got a new hot stuff computer and I'm installing ArcGIS on it.  Which of the many downloads are absolutely needed to run it?  I have an ArcGIS Desktop Basic license.
    cybercynth42
    last modified by cybercynth42
  • Where to get the dev authorization codes for the developer subscription

    I can't for the life of me find where in my esri I am supposed to get the authorization codes for the products for my dev box for my developer subscription.  All I can find is what appears to be the production co...
    ifims.esri
    last modified by ifims.esri
  • Access to ArcGis Desktop 10.2.2?

    Hi is it possible to have access to a past version of ArcGIS - specifically 10.2.2? In the downloads page, I can only see down to 10.5.1.   Thanks in advance, Rebecca.
    Dottyforeva
    last modified by Dottyforeva
  • Licensing tab on My ESRI only showing developer options

    Hi all, I have access to ESRI products through my organization. After downloading ArcGIS 10.7 I tried to get the authorization number but the licensing tab that I have used before only shows Developer option but not ...
    robertglez50
    last modified by robertglez50
  • Return licence files actively after uninstalling?

    Do I need to return actively uninstalled Esri software / licences in MyEsri? A colleague of mine has unistalled its ArcMap and ArcPro but the licence files are still visible in MyEsri with the status "not aktivated. ...
    Fensch
    last modified by Fensch
  • Developer licences for ArcGIS Server 10.1-10.4.1 missing

    My ArcGIS Developer Subscription (AGS) previously included ArcGIS for Server 10.1-10.4.1 licences but these are now missing. The only licences now available are for 10.6 or 10.7.   Are AGS Server licences limite...
    andrewbiggins
    last modified by andrewbiggins
  • My Esri Licensing - Cancel License button missing

    As an administrator in our My Esri system, I need to cancel several old ArcGIS Desktop license files in My Esri, but there are no "Cancel License File" buttons to do this when I look up these license files. Any sugges...
    jslaats@tnc.org
    last modified by jslaats@tnc.org
  • Error: 7466 - Deauthorizing software failed.

    Trying to deauthorize ArcGIS v10.6.1 single use license prior to updating the software to v10.7.1. Deauthorizing software failed error; with this message "Error 7466: The return of this fulfillment is denied by the re...
    cusp
    last modified by cusp
  • 404 Download Error

    I just purchased an Esri demographic report (05/27/2019).  Is it the case that I am getting a 404 error because they won't let me download it today?  If so, they should have posted a warning to that effect o...
    eb5businessresources2017
    last modified by eb5businessresources2017
  • delete esri account

    Hi, I want to delete my esri account, but i cant find any link or button where to delete it. Can you help me?
  • Any information how to address this error - "This token has already been accepted"?

    Upon receiving link to activate Esri Account, user directed to set up an account. Subsequently asked to verify the account, and upon doing so directed to a log in page. Upon logging in, warning received of a used...
    acanotbsl-bz-esridist
    last modified by acanotbsl-bz-esridist
  • How to download Arcgis for personal use?

    Hello,   I have purchased Arc GIS for Personal use but cant see a way to download it in MY ESRI   A web search indicates I should go into MY ESRI -> My organisations & download it.... Or request per...
    Blackmarxz
    last modified by Blackmarxz
  • Can I invite a user into My Organisation to use a Personal Use License I have?

    Some time ago I purchased a Personal Use license in order to get acquainted with ArcGIS Pro, since at my workplace I am tied to use ArcGIS Desktop. I found that ArcGIS Pro is really worth to deal with and I hope that ...
    tatu113
    last modified by tatu113
  • Organization admin accounts unable to download ArcGIS Pro and D\

    I am working with a nonprofit organization implementing the ESRI nonprofit program and a charter school implementing the K-12 program.  In both cases, a default administrator account has been set-up and the accou...
    deborahsmallwood
    last modified by deborahsmallwood
  • No License for ArcGIS Pro

    I just was assigned the administrator position in myESRI.   Would changing administrators cause licensing issues for ArcGIS Pro?   Myself and the Mapping Clerk are still able to utilize ArcMap.
    matthew.levi_ACGT
    last modified by matthew.levi_ACGT
  • Organization admin account unable to download ArcGIS Pro and ArcGIS Desktop

    I am working with a nonprofit to implement the ESRI nonprofit program and a charter school to implement the ESRI K-12 program. In both cases, an organization admin account has been set-up and given privilege to access...
    deborahsmallwood
    last modified by deborahsmallwood