• Can't change password Esri account

    Why can't I change my Esri account password? I can change the password for my other account (right side)
    Ari_Matiur
    last modified by Ari_Matiur
  • Arcgis Pro - unable to get product update

    Hi, I am using Arcgis Pro since 2017, but I never registered to my organization, therefore I had no updates. I finally registered now in my.esri.com webpage, but still after sign out/sign in operation I have no optio...
    Tadek.Gontar
    last modified by Tadek.Gontar
  • How to Contact Us (A My Esri Perspective)

    My Esri aims to be a self-service site. We want it to be a place where you can get all the information about your organization’s relationship with Esri. But what if you can’t find what you are looking for?...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • My Esri Release - October 2nd, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday October 2nd at 5pm (PST). Please see the below key enhancements and fixes that will be included.   Thanks,   Josh   &...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • My Esri Release

    10/2/19 5:00 PM
    All,   We will be moving forward with a release of My Esri on Wednesday October 2nd at 5pm (PST). Please see the below key enhancements and fixes that will be included in the release blog.   Thanks, ...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
    My Esri Release
    Back
  • Some recent updates to My Esri

    Here is an overview of some of the updates we’ve made to My Esri in an effort to make things easier to use and find on the site.   Updates to the Additional Licensing Forms page We’ve updated the Ad...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • My Esri Release - September 18, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday September 18th at 5pm (PST). Please see the below key enhancements and fixes that will be included.   Thanks,   Josh  ...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • unable to invite users they do not receive email

    I have invited students to be users on my organizations Esri account. I need them to be able to have access to E learning. I have high school and middle school students. The high school students received the email and...
    AshleyCardinal18
    last modified by AshleyCardinal18
  • License expiration - a year after create or activation?

    Does my license expire a year after the create date or the authorization date?  We have licenses that were purchased but do not need activated for several months.  Does that mean once they are activated they...
    dunn.leah_peregrinefund
    last modified by dunn.leah_peregrinefund
  • My Esri Release

    9/18/19 5:00 PM
    There will be a new release of My Esri on Wednesday September 18th, 2019. Details on enahcements and fixes will follow in the coming days.
    jbeaton-esristaff
    last modified by jbeaton-esristaff
    My Esri Release
    Back
  • Which downloads to install?

    I just got a new hot stuff computer and I'm installing ArcGIS on it.  Which of the many downloads are absolutely needed to run it?  I have an ArcGIS Desktop Basic license.
    cybercynth42
    last modified by cybercynth42
  • Where to get the dev authorization codes for the developer subscription

    I can't for the life of me find where in my esri I am supposed to get the authorization codes for the products for my dev box for my developer subscription.  All I can find is what appears to be the production co...
    ifims.esri
    last modified by ifims.esri
  • Access to ArcGis Desktop 10.2.2?

    Hi is it possible to have access to a past version of ArcGIS - specifically 10.2.2? In the downloads page, I can only see down to 10.5.1.   Thanks in advance, Rebecca.
    Dottyforeva
    last modified by Dottyforeva
  • My Esri Release - July 24th, 2019

    All,   We will be moving forward with a minor release of My Esri on Wednesday July 24thth at 5pm (PST).   Key enhancements and fixes that will be included are listed below. The team has also been working o...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • Licensing tab on My ESRI only showing developer options

    Hi all, I have access to ESRI products through my organization. After downloading ArcGIS 10.7 I tried to get the authorization number but the licensing tab that I have used before only shows Developer option but not ...
    robertglez50
    last modified by robertglez50
  • Tips & Tricks: What permissions do I have in My Esri?

    If you are connected to your organization in My Esri, you can easily see what permissions you have been granted by your administrator or your distributor. After signing in to My Esri, navigate to the My Profile tab. ...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • Return licence files actively after uninstalling?

    Do I need to return actively uninstalled Esri software / licences in MyEsri? A colleague of mine has unistalled its ArcMap and ArcPro but the licence files are still visible in MyEsri with the status "not aktivated. ...
    Fensch
    last modified by Fensch
  • My Esri Release - August 28th, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday August 28th at 5pm (PST).   Key enhancements and fixes that will be included are listed below. Please let me k...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • My Esri Release

    8/28/19 5:00 PM
    All,   We will be releasing a new version of My Esri on Wednesday August 28th, at 5:00 pm PST. Details will be provided on the release blog.   Thanks,   Josh
    jbeaton-esristaff
    last modified by jbeaton-esristaff
    My Esri Release
    Back
  • Developer licences for ArcGIS Server 10.1-10.4.1 missing

    My ArcGIS Developer Subscription (AGS) previously included ArcGIS for Server 10.1-10.4.1 licences but these are now missing. The only licences now available are for 10.6 or 10.7.   Are AGS Server licences limite...
    andrewbiggins
    last modified by andrewbiggins