• Return licence files actively after uninstalling?

    Do I need to return actively uninstalled Esri software / licences in MyEsri? A colleague of mine has unistalled its ArcMap and ArcPro but the licence files are still visible in MyEsri with the status "not aktivated. ...
    Fensch
    last modified by Fensch
  • Developer licences for ArcGIS Server 10.1-10.4.1 missing

    My ArcGIS Developer Subscription (AGS) previously included ArcGIS for Server 10.1-10.4.1 licences but these are now missing. The only licences now available are for 10.6 or 10.7.   Are AGS Server licences limite...
    andrewbiggins
    last modified by andrewbiggins
  • My Esri Licensing - Cancel License button missing

    As an administrator in our My Esri system, I need to cancel several old ArcGIS Desktop license files in My Esri, but there are no "Cancel License File" buttons to do this when I look up these license files. Any sugges...
    jslaats@tnc.org
    last modified by jslaats@tnc.org
  • My Esri Release - August 14th, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday August 14thth at 5pm (PST).   Key enhancements and fixes that will be included are listed below. Please let me know if you have any q...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • My Esri Release

    8/14/19 5:00 PM
    We will be moving forward with a release of My Esri on Wednesday August 14thth at 5pm (PST).   Key enhancements and fixes that will be included are listed in the release blog.
    jbeaton-esristaff
    last modified by jbeaton-esristaff
    My Esri Release
    Back
  • License expiration - a year after create or activation?

    Does my license expire a year after the create date or the authorization date?  We have licenses that were purchased but do not need activated for several months.  Does that mean once they are activated they...
    dunn.leah_peregrinefund
    last modified by dunn.leah_peregrinefund
  • My Esri Release - July 24th, 2019

    All,   We will be moving forward with a minor release of My Esri on Wednesday July 24thth at 5pm (PST).   Key enhancements and fixes that will be included are listed below. The team has also been working o...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • Error: 7466 - Deauthorizing software failed.

    Trying to deauthorize ArcGIS v10.6.1 single use license prior to updating the software to v10.7.1. Deauthorizing software failed error; with this message "Error 7466: The return of this fulfillment is denied by the re...
    cusp
    last modified by cusp
  • My Esri Release

    7/24/19 5:00 PM
    A new release of My Esri is scheduled for Wednesday July 24th, at 5:00 pm PST. A list of enhancements and fixes will be added to the featured content in the coming days.
    jbeaton-esristaff
    last modified by jbeaton-esristaff
    My Esri Release
    Back
  • My Esri Release - June 26th, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday June 26th at 5pm (PST).  Please see the below key enhancements and fixes that will be included.   Thanks,   Josh  ...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • My Esri Release

    6/26/19 5:00 PM
    A new release of My Esri is scheduled for Wednesday June 26th, 2019. Further details on the enhancements and fixes to be included will go out shortly in the form of a release blog.
    jbeaton-esristaff
    last modified by jbeaton-esristaff
    My Esri Release
    Back
  • Tips & Tricks: Getting Removed from an Organization on My Esri

    You've moved on: you've changed jobs, or retired, or graduated from school, for example. It's time to clean house. You want to remove the connection you have with the old organization in My Esri.   You can ...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • 404 Download Error

    I just purchased an Esri demographic report (05/27/2019).  Is it the case that I am getting a 404 error because they won't let me download it today?  If so, they should have posted a warning to that effect o...
    eb5businessresources2017
    last modified by eb5businessresources2017
  • delete esri account

    Hi, I want to delete my esri account, but i cant find any link or button where to delete it. Can you help me?
  • Any information how to address this error - "This token has already been accepted"?

    Upon receiving link to activate Esri Account, user directed to set up an account. Subsequently asked to verify the account, and upon doing so directed to a log in page. Upon logging in, warning received of a used...
    acanotbsl-bz-esridist
    last modified by acanotbsl-bz-esridist
  • How to download Arcgis for personal use?

    Hello,   I have purchased Arc GIS for Personal use but cant see a way to download it in MY ESRI   A web search indicates I should go into MY ESRI -> My organisations & download it.... Or request per...
    Blackmarxz
    last modified by Blackmarxz
  • Can I invite a user into My Organisation to use a Personal Use License I have?

    Some time ago I purchased a Personal Use license in order to get acquainted with ArcGIS Pro, since at my workplace I am tied to use ArcGIS Desktop. I found that ArcGIS Pro is really worth to deal with and I hope that ...
    tatu113
    last modified by tatu113
  • Organization admin accounts unable to download ArcGIS Pro and D\

    I am working with a nonprofit organization implementing the ESRI nonprofit program and a charter school implementing the K-12 program.  In both cases, a default administrator account has been set-up and the accou...
    deborahsmallwood
    last modified by deborahsmallwood
  • No License for ArcGIS Pro

    I just was assigned the administrator position in myESRI.   Would changing administrators cause licensing issues for ArcGIS Pro?   Myself and the Mapping Clerk are still able to utilize ArcMap.
    matthew.levi_ACGT
    last modified by matthew.levi_ACGT
  • Organization admin account unable to download ArcGIS Pro and ArcGIS Desktop

    I am working with a nonprofit to implement the ESRI nonprofit program and a charter school to implement the ESRI K-12 program. In both cases, an organization admin account has been set-up and given privilege to access...
    deborahsmallwood
    last modified by deborahsmallwood