• See what downloads are applicable for your license file

    We’ve added a new feature to help in the licensing and installation process. You may have noticed some additional information that has been added to the license file email: This link will take you to a new pa...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • Tips & Tricks: Technical Support Case Printing

    If you are an authorized caller for your organization on My Esri, you can view the Technical Support cases that have been submitted for your organization. But did you know that if you use your browser's Print functio...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • My Esri Release - Rescheduled

    12/10/19 5:00 PM
    A new release of My Esri is scheduled for Tuesday December 10th at 5:00 pm PST. A list of key enhancements and fixes will be available shortly via a My Esri Release blog.
    tlutz-esristaff
    last modified by tlutz-esristaff
    My Esri Release - Rescheduled
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  • My Esri Release - Thursday December 5th, 2019

    We will be moving forward with a release of My Esri on Thursday December 5th, at 5pm (PST). Please see the below key enhancements and fixes that will be included.    5.6 My Esri Release Items   Lice...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • Why can’t I submit cases? (Or, How I became an authorized caller and reported my issue)

    You’re using Esri software and you find an issue. You want to let Esri know about this issue so we can fix it. So you sign in to My Esri, and you navigate to the Support sub tab under My Organizations. You sear...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • My Esri Release - November 21st, 2019

    All,   We will be moving forward with a release of My Esri on Thursday November 21st, at 5pm (PST). Please see the below key enhancements and fixes that will be included.   Thanks,   Josh   ...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • My Esri Release

    11/21/19 5:00 PM
    A new release of My Esri is schedueld for Thursday November 21st at 5:00 pm PST. A list of key enhancements and fixes will be available shortly via a My Esri Release blog.
    jbeaton-esristaff
    last modified by jbeaton-esristaff
    My Esri Release
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  • My Esri Release - November 6th, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday November 6th at 5pm (PST). Please see the below key enhancements and fixes that will be included.   Thanks,   Josh  ...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • My Esri Release

    11/6/19 5:00 PM
    All,   We will be moving forward with a release of My Esri on Wednesday November 6th at 5pm (PST). Please see the release blog for more information.    Thanks,   Josh    
    jbeaton-esristaff
    last modified by jbeaton-esristaff
    My Esri Release
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  • Download legacy ESRI software

    Hi, Do you know how I can download legacy ESRI software? Specifically I need ArcSDE 9.3.1 for Oracle11g (32bit and 64bit) for Windows. Thanks
    tomshewring
    last modified by tomshewring
  • My Esri Release - October 23rd, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday October 23rd at 5pm (PST). Please see the below key enhancements and fixes that will be included.   Thanks,   Josh   ...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • My Esri Release

    10/23/19 5:00 PM
    There will be a new release of My Esri this Wednesday October 23rd, 2019. Details on key ehancements and fixes will be made available on the release blog.
    jbeaton-esristaff
    last modified by jbeaton-esristaff
    My Esri Release
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  • Can't change password Esri account

    Why can't I change my Esri account password? I can change the password for my other account (right side)
    Ari_Matiur
    last modified by Ari_Matiur
  • Arcgis Pro - unable to get product update

    Hi, I am using Arcgis Pro since 2017, but I never registered to my organization, therefore I had no updates. I finally registered now in my.esri.com webpage, but still after sign out/sign in operation I have no optio...
    Tadek.Gontar
    last modified by Tadek.Gontar
  • How to Contact Us (A My Esri Perspective)

    My Esri aims to be a self-service site. We want it to be a place where you can get all the information about your organization’s relationship with Esri. But what if you can’t find what you are looking for?...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • My Esri Release - October 2nd, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday October 2nd at 5pm (PST). Please see the below key enhancements and fixes that will be included.   Thanks,   Josh   &...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • My Esri Release

    10/2/19 5:00 PM
    All,   We will be moving forward with a release of My Esri on Wednesday October 2nd at 5pm (PST). Please see the below key enhancements and fixes that will be included in the release blog.   Thanks, ...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
    My Esri Release
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  • Some recent updates to My Esri

    Here is an overview of some of the updates we’ve made to My Esri in an effort to make things easier to use and find on the site.   Updates to the Additional Licensing Forms page We’ve updated the Ad...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • My Esri Release - September 18, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday September 18th at 5pm (PST). Please see the below key enhancements and fixes that will be included.   Thanks,   Josh  ...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • unable to invite users they do not receive email

    I have invited students to be users on my organizations Esri account. I need them to be able to have access to E learning. I have high school and middle school students. The high school students received the email and...
    AshleyCardinal18
    last modified by AshleyCardinal18