• Tips & Tricks: Managing your publication subscriptions such as ArcNews and ArcUser

    You are getting too many copies of ArcNews.   You've changed jobs and you still want to receive ArcUser but at your new address.   You're an Esri-certified trainer looking for training opportunities. ...
    tdolan-esristaff
    created by tdolan-esristaff
  • Making License Files Easier to Create and Recognize

    We’ve added a few features to the Licensing page to help us in our ongoing goal to make the licensing process simpler and more convenient to use.   License File Configurations We’ve added a button t...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • My Esri Release - January 3rd, 2019

    Happy New Year All,   It has been confirmed that we will be moving forward with a release of My Esri this evening at 5pm (PST).  Please see the below key enhancements and fixes that will be included. ...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • My Esri Release - March 6th, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday March 6th at 5pm (PST).  Please see the below key enhancements and fixes that will be included.   Thanks,   Josh   My Es...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • Tips & Tricks: ArcGIS Pro and Public Accounts

    The My Esri team gets a lot of feedback from users who are trying to use their Personal Use copy of ArcGIS Pro, but they can't sign in because they get this error message:     The link provided on Learn m...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • Operational Change to First Year Perpetual Maintenance

    Historically, Esri provided an additional 30-day grace period for the first-year maintenance of perpetual licenses of some Esri products. This grace period was to allow for shipping time when Esri primarily delivered ...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • New permission available

    In our next release scheduled for March 6th we will be adding a feature to the License Esri Products workflow that will allow you to add tags to better help identify files. You can add tags to assign a file to a speci...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • How to: Moving a license from one machine to another

    I need to move my license from one computer to another. Are there instructions anywhere on how to do that?   Why yes there are! Check out this technical article on how to transfer a desktop license to a differen...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • My Esri Release - February 20th, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday February 20th at 5pm (PST).  Please see the below fixes that will be included.   Thanks,   Josh     My Esri Re...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • How to Request a Technical Support Case through My Esri

    If you are an authorized caller for your organization in My Esri, you might find this 3-minute video helpful. It walks you through the steps to create a case, from signing in to submission.   How to Request a Te...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • Improving the Licensing Experience on My Esri

    In our ongoing efforts to simplify the site and to be more consistent with changes to our licensing process we have made some updates to My Esri. Here is an overview of those updates:   Terminology Updates: To be...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • My Esri Release - February 6th, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday February 6th at 5pm (PST).  Please see the below key enhancements and fixes that will be included.   Thanks,   Josh ...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • Planned GeoNet Account Update: Deactivating Inactive GeoNet Accounts on January 18, 2019

    On January 18, 2019, the GeoNet Community team will begin the process of deactivating GeoNet member accounts that have been inactive for the last 3 previous years (2014-2017). This will allow us to manage the communit...
  • Downloads on My Esri

    You’ve got your Esri license and you’re ready to start working in the software. Where do you start? The first thing to do is go to My Esri (https://my.esri.com) and verify you are connected to your organiz...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • My Esri Release - January 23rd, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday January 23rd at 5pm (PST).  This release is very exciting as it will have 10.7 licensing updates, and overall licensing experience ch...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • License Summary Updates

    We’re working on some updates to the license summary page to help you keep track of the various types of licenses you might have and to help make things easier to manage. Our first update to simplify things is ...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • Set your default landing page

    We've added a new feature to My Esri that will allow you to set your default landing page. Wherever you see this button:  You can click it to set that page as your default landing page. So, when you log back in ...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • Tips & Tricks: What permissions do I have in My Esri?

    If you are connected to your organization in My Esri, you can easily see what permissions you have been granted by your administrator or your distributor. After signing in to My Esri, navigate to the My Profile tab. ...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • Tips & Tricks:Technical Support Case Printing

    If you are an authorized caller for your organization on My Esri, you can view the Technical Support cases that have been submitted for your organization. But did you know that if you use your browser's Print functio...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • Esri and ArcGIS Online Accounts

    Please see this excellent blog on Esri and ArcGIS Online Accounts .
    jbeaton-esristaff
    last modified by jbeaton-esristaff