• My Esri Release - July 24th, 2019

    All,   We will be moving forward with a minor release of My Esri on Wednesday July 24thth at 5pm (PST).   Key enhancements and fixes that will be included are listed below. The team has also been working o...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • My Esri Release - June 26th, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday June 26th at 5pm (PST).  Please see the below key enhancements and fixes that will be included.   Thanks,   Josh  ...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • Tips & Tricks: Getting Removed from an Organization on My Esri

    You've moved on: you've changed jobs, or retired, or graduated from school, for example. It's time to clean house. You want to remove the connection you have with the old organization in My Esri.   You can ...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • My Esri Release - May 15th, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday May 15th at 5pm (PST).  Please see the below key enhancements and fixes that will be included.   Thanks,   Josh   M...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • Support for Windows 7, Windows Server 2008, and Windows Server 2008 R2 Is Ending — What Does that Mean?

    On January 14, 2020, Microsoft is ending support for their Windows 7, Windows Server 2008, and Windows Server 2008 R2 operating systems. As are we. After January 14, 2020, we will no longer support Window...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • My Esri Release - May 1st, 2019

    All,   Please see the below key enhancements and fixes that will be included in the upcoming release of My Esri.   Thanks,   Josh     My Esri Release Items   Dashboard   Added the L...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • Permissions 101: What they are, and why you must have them

    What? What are permissions?   Permissions are a MUST for every My Esri user.   Before we get started, let’s take a little quiz to see how much you already know about permissions on My Esri.   Q...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • How to Contact Us (A My Esri Perspective)

    My Esri aims to be a self-service site. We want it to be a place where you can get all the information about your organization’s relationship with Esri. But what if you can’t find what you are looking for?...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • How to Administer Users on My Esri

    We've written this new document (attached) that we hope admins will find useful. It covers the same tools and processes discussed in the blog post A Day in the Life of a My Esri Admin, but in downloadab...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • Why can’t I submit cases? (Or, How I became an authorized caller and reported my issue)

    You’re using Esri software and you find an issue. You want to let Esri know about this issue so we can fix it. So you sign in to My Esri, and you navigate to the Support sub tab under My Organizations. You sear...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • A Day in the Life of a My Esri Admin

    So, you’re an admin on My Esri.   You either requested to be, or were designated to be, the administrator for your organization in My Esri. You may have been assigned this position because you are your org...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • How to Administer Students on My Esri

    Your school offers classes that use Esri training courses as part of its curriculum.   As a professor, one of your responsibilities is to set up your students’ accounts so that they have access to the Esri...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • Tips & Tricks: Helpful tools for Admins who Edit Permissions

    If you are an administrator for your organization on My Esri, there are some tools available from Edit Permissions that you may find useful. Some of these options appear on other pages on My Esri, too. ...
    tdolan-esristaff
    created by tdolan-esristaff
  • My Esri Supported Browsers

    Which browsers does My Esri support?   My Esri supports the same browsers as ArcGIS Online.   In a nutshell, My Esri supports the latest versions of Firefox, Chrome, Internet Explorer, Edge, and Safari, bu...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • My Esri Release - April 19th, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday April 17th at 5pm (PST).  Please see the below key enhancements and fixes that will be included.   Thanks,...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • Tips & Tricks: How to enable an account for Esri Access

    Your company uses ArcGIS Online. At some point, your company's ArcGIS Online administrator created an Esri Account for you, so that you can sign in on arcgis.com and do cool things with maps.   But one day you t...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • Updates to Manage License Files

    There are a couple of changes that have been implemented to make managing your license files easier.   Manage License Files On the Manage License Files page where there used to be a separate link to get you to ...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • Licensing ArcGIS Enterprise 10.7

    All,   With the release of ArcGIS Enterprisie 10.7, we took the opportunity to adde some new licensing features in My Esri to help our overall efforts to make this process easier. Please take a look at this vide...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • My Esri Release - March 20th, 2019

    All,   We will be moving forward with a release of My Esri on Wednesday March 20th at 5pm (PST).  Please see the below key enhancements and fixes that will be included.   Thanks,   Josh ...
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • Tips & Tricks: Managing your publication subscriptions such as ArcNews and ArcUser

    You are getting too many copies of ArcNews.   You've changed jobs and you still want to receive ArcUser but at your new address.   You're an Esri-certified trainer looking for training opportunities. ...
    tdolan-esristaff
    created by tdolan-esristaff