• Can I invite a user into My Organisation to use a Personal Use License I have?

    Some time ago I purchased a Personal Use license in order to get acquainted with ArcGIS Pro, since at my workplace I am tied to use ArcGIS Desktop. I found that ArcGIS Pro is really worth to deal with and I hope that ...
    tatu113
    last modified by tatu113
  • Organization admin accounts unable to download ArcGIS Pro and D\

    I am working with a nonprofit organization implementing the ESRI nonprofit program and a charter school implementing the K-12 program.  In both cases, a default administrator account has been set-up and the accou...
    deborahsmallwood
    last modified by deborahsmallwood
  • Organization admin account unable to download ArcGIS Pro and ArcGIS Desktop

    I am working with a nonprofit to implement the ESRI nonprofit program and a charter school to implement the ESRI K-12 program. In both cases, an organization admin account has been set-up and given privilege to access...
    deborahsmallwood
    last modified by deborahsmallwood
  • Permissions 101: What they are, and why you must have them

    What? What are permissions?   Permissions are a MUST for every My Esri user.   Before we get started, let’s take a little quiz to see how much you already know about permissions on My Esri.   Q...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • How to Administer Users on My Esri

    We've written this new document (attached) that we hope admins will find useful. It covers the same tools and processes discussed in the blog post A Day in the Life of a My Esri Admin, but in downloadab...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • Why can’t I submit cases? (Or, How I became an authorized caller and reported my issue)

    You’re using Esri software and you find an issue. You want to let Esri know about this issue so we can fix it. So you sign in to My Esri, and you navigate to the Support sub tab under My Organizations. You sear...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • A Day in the Life of a My Esri Admin

    So, you’re an admin on My Esri.   You either requested to be, or were designated to be, the administrator for your organization in My Esri. You may have been assigned this position because you are your org...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • How to Administer Students on My Esri

    Your school offers classes that use Esri training courses as part of its curriculum.   As a professor, one of your responsibilities is to set up your students’ accounts so that they have access to the Esri...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • Tips & Tricks: Helpful tools for Admins who Edit Permissions

    If you are an administrator for your organization on My Esri, there are some tools available from Edit Permissions that you may find useful. Some of these options appear on other pages on My Esri, too. ...
    tdolan-esristaff
    created by tdolan-esristaff
  • New permission available

    In our next release scheduled for March 6th we will be adding a feature to the License Esri Products workflow that will allow you to add tags to better help identify files. You can add tags to assign a file to a speci...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • How do I update maintenance?

    How do I update maintenance to a specific license?
    OVAC
    last modified by OVAC