Log in to follow, share, and participate in this community. I cant request technical support. All the information that I need to give in the sections appears "loading" and doesn't let me to send and describe my product. My consultant said I need to clear my cookies or I need t... On of our clients has a single use license and recently formatted their desktop. When they tried to authorize the extensions they are getting this error message. I read on the ESRI support page that the ... You’re using Esri software and you find an issue. You want to let Esri know about this issue so we can fix it. So you sign in to My Esri, and you navigate to the Support sub tab under My Organizations. You sear... You've moved on: you've changed jobs, or retired, or graduated from school, for example. It's time to clean house. You want to remove the connection you have with the old organization in My Esri. You can ... Some time ago I purchased a Personal Use license in order to get acquainted with ArcGIS Pro, since at my workplace I am tied to use ArcGIS Desktop. I found that ArcGIS Pro is really worth to deal with and I hope that ... I am working with a nonprofit organization implementing the ESRI nonprofit program and a charter school implementing the K-12 program. In both cases, a default administrator account has been set-up and the accou... I am working with a nonprofit to implement the ESRI nonprofit program and a charter school to implement the ESRI K-12 program. In both cases, an organization admin account has been set-up and given privilege to access... What? What are permissions? Permissions are a MUST for every My Esri user. Before we get started, let’s take a little quiz to see how much you already know about permissions on My Esri. Q... We've written this new document (attached) that we hope admins will find useful. It covers the same tools and processes discussed in the blog post A Day in the Life of a My Esri Admin, but in downloadab... So, you’re an admin on My Esri. You either requested to be, or were designated to be, the administrator for your organization in My Esri. You may have been assigned this position because you are your org... Your school offers classes that use Esri training courses as part of its curriculum. As a professor, one of your responsibilities is to set up your students’ accounts so that they have access to the Esri... If you are an administrator for your organization on My Esri, there are some tools available from Edit Permissions that you may find useful. Some of these options appear on other pages on My Esri, too. ... Your company uses ArcGIS Online. At some point, your company's ArcGIS Online administrator created an Esri Account for you, so that you can sign in on arcgis.com and do cool things with maps. But one day you t... In our next release scheduled for March 6th we will be adding a feature to the License Esri Products workflow that will allow you to add tags to better help identify files. You can add tags to assign a file to a speci... How do I update maintenance to a specific license?