• I hav received two different EVA numbers for installation. Each time I have tried to use them I receive this message: "Authorization denied because request would have exceeded...

    dan_wooldridge
    last modified by dan_wooldridge
  • New permission available

    In our next release scheduled for March 6th we will be adding a feature to the License Esri Products workflow that will allow you to add tags to better help identify files. You can add tags to assign a file to a speci...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • How to: Moving a license from one machine to another

    I need to move my license from one computer to another. Are there instructions anywhere on how to do that?   Why yes there are! Check out this technical article on how to transfer a desktop license to a differen...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • What versions are my organization's users running?

    Is there a way within My ESRI to tell which ArcGIS Desktop version each user in my organization actually has installed on his or her machine? 
    martin_gpa
    last modified by martin_gpa
  • Improving the Licensing Experience on My Esri

    In our ongoing efforts to simplify the site and to be more consistent with changes to our licensing process we have made some updates to My Esri. Here is an overview of those updates:   Terminology Updates: To be...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • License repair in laptop

    I have a single user license with ArcView installed on my desktop which works fine and a laptop which indicates that my license needs repair. My Cust. No. is 370430. The program worked fine on the laptop until recen...
    pmgleason
    last modified by pmgleason
  • Downloads on My Esri

    You’ve got your Esri license and you’re ready to start working in the software. Where do you start? The first thing to do is go to My Esri (https://my.esri.com) and verify you are connected to your organiz...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • License Summary Updates

    We’re working on some updates to the license summary page to help you keep track of the various types of licenses you might have and to help make things easier to manage. Our first update to simplify things is ...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • How do I update maintenance?

    How do I update maintenance to a specific license?
    OVAC
    last modified by OVAC
  • How do I find my maintenance quote?

    Keeping your software current in maintenance is the best way to access technical support, keep your software at the latest version, and gain access to other perks that are available with your Esri software license. Fo...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • Is it possible to 'repeat last' when creating a license provision?

    Every year, I have to provision ~100 single use licenses. Typically, I have 75 to do at one point in the year and 25 to do at a different point in the year. The vast majority of these are the same - Desktop Standard w...
    jmmorris
    last modified by jmmorris
  • Licensing Tab Updates

    We’ve made an update to the Licensing tab that we think will make things a lot easier to navigate. Instead of one long list of links on the left navigation pane we’ve broken down the links in to categories...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • Updates to Provisioning Files

    “To improve is to change; to be perfect is to change often.” – Winston Churchill   Sometimes the simplest of changes can have a great impact. We think these updates that have been made to the p...
    tlutz-esristaff
    last modified by tlutz-esristaff
  • My Esri, Personal Use, ArcGIS Pro, and Public Accounts: How to authorize your software

    You just bought your very own Personal User copy of Esri software from the Esri Store. You're excited that now you can use ArcGIS Pro. Now, all you need to do is authorize Pro so you can start using it.   You si...
    tdolan-esristaff
    last modified by tdolan-esristaff
  • Having Trouble Authorizing an Evalution of ArcGIS for Desktop?

    Please review the following article for assistance:   Error: 7174: Only deployed entitlement line item can be fulfilled 
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • How To: Get started with ArcGIS Pro using concurrent or single-use licenses

    Check out this article on ArcGIS Pro Licensing! It's had 1000 views thus far in 2018! https://support.esri.com/en/technical-article/000012721    
    tlutz-esristaff
    last modified by tlutz-esristaff
  • Recover Lost License from My Esri

    Please review this awesome blog that helps you go through the recover lost license process.   Recover Lost Licenses from My Esri   
    jbeaton-esristaff
    last modified by jbeaton-esristaff
  • Generate Portal for ArcGIS Licenses

    Portal for ArcGIS is similar to ArcGIS Online but works on the intranet. In order to activate this software you need to choose the number of level 1 and level 2 named users you would like to have on the Portal and cre...
    jbeaton-esristaff
    last modified by jbeaton-esristaff