My Esri Release - November 6th, 2019

Blog Post created by jbeaton-esristaff Employee on Nov 5, 2019



We will be moving forward with a release of My Esri on Wednesday November 6th at 5pm (PST). Please see the below key enhancements and fixes that will be included.







5.4 My Esri Release Items




  • A 'Contact My Administrator' button is now available on all pages within the My Organizations tab.




  • The issue where Authorization notes were not updating it to the PDF output in the Authorizations report has been resolved.
  • Duplicate line items showing on the Pro Licensing Files report have been fixed.
  • The issue where license file status's weren't updating when activated through Secure Site Operations has been resolved.
  • Resolved the issue where the State/Province error label was incorrect in the Request Media workflow.


Customer Service


  • An Overview page has been added for Customer Service cases.
  • The issue has been resolved where after a user accepted the My Esri invitation token, they were unable to see their Customer Service Cases.