Historically, Esri provided an additional 30-day grace period for the first-year maintenance of perpetual licenses of some Esri products. This grace period was to allow for shipping time when Esri primarily delivered software on physical media.
This grace period was only for the first year of maintenance of perpetual licenses; subsequent years did not include a grace period. Term licensing also does not include a grace period.
Since all Esri software is now delivered digitally, and to make it easier for customers to line up their purchases of perpetual and term licenses, Effective April 1, 2019, we are eliminating this grace period for initial purchases of the following Esri software:
- ArcGIS Desktop
- ArcGIS Data Appliance
- ArcGIS Engine
- ArcGIS Enterprise
- ArcGIS Runtime
- ArcGIS StreetMap Premium
- ArcGIS Business Analyst, Desktop, and Enterprise
- Demographic Data
- Esri CityEngine
Customers currently on their initial year of maintenance will maintain the 30-day grace period. Please contact your account manager, Esri Customer Service, or your local distributor for further information.