Learn what Premium Support can deliver for you at the UC Expo

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Every organization strives to keep its systems running smoothly, but for some, that objective is mission critical.

Talk about what your organization needs with experts at the Esri Services area in the UC Expo.  Learn about the technical assistance level that aligns to your business operations. From standard requirements for the latest software releases, business hours web/email/phone assistance, and online resources to premium level, prioritized case management for 24/7/365 mission-critical environments.

Receive a personalized checklist of your organization’s needs matched against prioritized needs after a 15-minute session with an Esri Technical Account Manager. To get the most from your session, you should have a clear understanding of your organization’s Technical Support usage and support requirements. Learn more about technical support operations at these technical workshops:

•      Common pitfalls and best practices for supporting your web-tier GIS
•       ArcGIS Desktop Tech Support: Troubleshooting strategies to Get You Moving Forward

While you’re at the Esri Services area get inspired by one of the Lightning Talks held every half hour, and check this out for even more activities.