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8 Posts authored by: AFalk-esristaff Employee

In our current age we tend to spend a fair amount of time on computers and traversing challenges we encounter is a part of that experience. This might be trying to figure out why a network drive is unavailable, ascertaining the best location to build your next store, digitizing your town’s power plant or simply working out why you can’t add a specific dataset to your project. For This Week’s Picks - ArcGIS Pro #8, we will look at a few resources that help troubleshoot issues with ArcGIS Pro.


For this we will get the help of Esri Canada Technical Support. Their two-part series, “Troubleshooting ArcGIS Pro like an Esri Canada Support Analyst” covers performance, crashes, data issues and errors with named user licensing. While these may not address every scenario, they cover much. The last pick is from the Technical Support Knowledge Base and covers high CPU usage when running GP tools.


Now on to the picks…

This Week's Picks-ArcGIS Pro #8 

Troubleshooting ArcGIS Pro like an Esri Canada Support Analyst: Part 1


Tackling performance issues is a tough task. Esri Canada lays down a primer to help with some of the most common areas like systems specs, drivers, ArcGIS Pro settings and using add-in’s like PerfMon. It also addresses some strategies for handling data issues and how to approach program crashes. If all else fails, follow their recommendation of reaching out to support to continue troubleshooting! Take a look at Part 1 here.


Troubleshooting ArcGIS Pro like an Esri Canada Support Analyst: Part 2 (Named User Licensing)


This of course is specific to the Named User License Type in ArcGIS Pro. Chances are that if you are using this type you may have encountered some of the errors this blog covers. I particularly like the format where it shows the issue, the cause, and how to fix it. Check it out here! Be sure to also review the supplemental links at the end of the blog for additional licensing resources that may be of use.


High CPU usage when running geoprocessing tools


While not necessarily something that impacts everyone, some situations may arise where running geoprocessing tools on large datasets impacts performance. Depending on several factors this to some degree may be unavoidable, but it may be due to not all cores on the CPU being utilized. Namely, if the tool allows parallel processing you can have ArcGIS Pro distribute the workload across multiple cores. Check out the article here.


NOTE: Per this doc, a word of caution: If you specify more processes than are available you could negatively impact performance. An exception here is when the analysis is I/O heavy or processing to an enterprise database.

Lastly, a quick tip to see if a tool can utilize parallel processing: look for the following icon underneath the tool in the geoprocessing pane:

GP Parallel Processing Icon  


Additional links:

Parallel Processing Factor (Environment setting)


Thanks for reading this week’s picks covering some recent resources that try to address some common issues that come into support. I hope they help with troubleshooting but when in doubt reach out to support! Stay tuned for future picks and if you are interested you can also check out This Week's Picks - ArcGIS Online and ArcGIS Enterprise. Thanks again for reading and happy mapping!


(If you are interested in previous posts, they are archived here:



Today is release day, and This Week’s Picks - ArcGIS Pro #7 is all about ArcGIS Pro 2.5! A lot of major updates and customer ideas went into the release and these 3 picks focus on many of the equivalency items, enhancements and new tools within ArcGIS Pro 2.5. 


Specifically, we will look at your “Ideas in ArcGIS Pro 2.5,” highlight a popular request: GP scheduling functionality new at 2.5 and tie it together with the official What’s New in ArcGIS Pro 2.5 video. 

  ArcGIS Pro #7


On to the picks… 


Ideas in ArcGIS Pro 2.5  


Your feedback is important. One of the major focus areas at 2.5 was equivalency and getting input from the user community has been essential to this theme. ArcGIS Ideas were a major influencer in this release and Kory Kramer has demonstrated the impact of this feedback with his video/blog post available here. Half of the implemented ideas were ArcMap equivalency items and the other half? You guessed it, new functionality straight from the community. 


ArcGIS blog Focus: Schedule Geoprocessing Tools and Models in ArcGIS Pro 2.5 (ArcGIS Idea implemented) 


As was hinted at in an earlier This Week’s Picks and noted in the implemented ideas video above, this popular suggestion is live in 2.5! There may be many scenarios where automating your script tools and models streamlines your workflows. It may even be a requirement. This recent blog post covers the new functionality and provides a nice overview and practical example and it's done right from the Geoprocessing Pane! (and yes, you can run scheduled GP tools from outside of ArcGIS Pro too). Check it out here


What's New in ArcGIS Pro 2.5 Official Video 


Already over 10,000 views but a release day picks post would feel incomplete without covering all the highlights, major updates and new functionality shown in this video. This is the official YouTube video and if you haven’t watched it yet you can catch it here. This video is comprehensive so there is a pinned post that provides an index if you want to skip to your favorite topics/areas. 


Additional videos:  A Quick Tour of Raster Cell Iterator 


I hope you enjoyed the picks covering some highlights in ArcGIS Pro 2.5. I hope you have an opportunity to check it out soon. Stay tuned for future picks and if you are interested you can also check out This Week's Picks - ArcGIS Online and ArcGIS Enterprise. Thanks again for reading and happy mapping! 


(If you are interested in previous posts, they are archived here:



Happy New Year and welcome to the first of This Week’s Picks - ArcGIS Pro for 2020.  As we move forward into the year with new tasks, aspirations and start to plot our respective roads ahead, I thought it would be good to pause and reflect briefly. This week is a retrospective post of sorts that looks at a select few (3) of the top ArcGIS Pro Technical Support Knowledge Base articles for the final quarter of 2019.


I previously highlighted some how-to’s from the Esri Support Knowledge Base (which again is a great resource for errors, bugs and workflows) and for this 6th issue we will look at the following select top articles that closed out the year:


  • Error: ImportError: DLL load failed: %1 is not a valid Win32 application
  • How To: Import an image as a style in ArcGIS Pro
  • Error: Failed to add data, unsupported data type. <shapefile>.shp



Error: ImportError: DLL load failed: %1 is not a valid Win32 application

This error can pop up in a few scenarios, and if you have had ArcMap installed it may occur due to the Pro 64-bit interpreter attempting to import the 32-bit ArcPy module. If you ever encounter this error, look at the script solution outlined here.


How To: Import an image as a style in ArcGIS Pro

Have you ever wanted (or needed) to import an image as a style in ArcGIS Pro? It may be desirable to use custom symbology for a plethora of reasons and you can import images as picture marker symbols to use them as a style in your ArcGIS Pro maps. This resource will walk you through the procedure.


Error: Failed to add data, unsupported data type. <shapefile>.shp

The last article covers a very common and aged type of error seen when working with shapefiles. If you ever work with shapefiles you may see this at some point. It is not limited to ArcMap as it is format specific.  If you encounter this error it is very likely due to requisite supporting extensions (files) being missing from the shapefile format and this article along with the below resources may help to resolve.


Additional Resources: 

Shapefile file extensions

How to Recover a corrupt shapefile


Whether you or catching up or going full steam ahead into the new year, I wish you all the best in your endeavors in 2020. Stay tuned for future picks and if you are interested you can also check out This Week's Picks - ArcGIS Online and ArcGIS Enterprise. Thanks for reading!


(If you are interested in previous posts, they are archived here:

Welcome to This Week’s Picks - ArcGIS Pro #5 (Technical Support Stocking Stuffer Edition). For issue #4 I did the first volume of ArcGIS Pro How-To’s. The picks highlighted existing content that tied into topics that I have seen on GeoNet. This week’s picks will follow suit, the one distinction being that all the resources are from the Esri Technical Support Knowledge Base (KB). This is one of my favorite places due to the sheer volume of knowledge articles.


For ArcGIS Pro How-To Vol. 2, we will look at the following Esri support knowledge topics:


  1. How to import database and server connections from ArcGIS Desktop to ArcGIS Pro.
  2. How to address the error: “The following file did not convert,” when importing a Style file from ArcGIS Desktop into ArcGIS Pro.
  3. How to the resolve two common authorization issues. The error: “The account cannot be used to authorize ArcGIS Pro as it has already been configured to use in offline mode on some other device,” and when the offline option is checked and disabled, disallowing you to return an offline named user license.

  This Week's Picks-ArcGIS Pro #5


1. How to import database and server connections from ArcGIS Desktop to ArcGIS Pro.


One of my first questions as I began working with ArcGIS Pro was can I “import” my database and server connections? Last week I shared a resource about leveraging project templates and favorites to have persistent connections across projects. This knowledge article discusses how to connect to existing folder(s) that store ArcGIS Desktop connection files on the local machine in ArcGIS Pro, and then adding them to your project. If you are coming from ArcMap or just want to add these to your projects, you can follow this resource and then optionally leverage project templates to use these connections in new projects. Check it out here.


2. How to address the error “The following file did not convert,” when importing a Style file from ArcGIS Desktop into ArcGIS Pro.


Custom symbols created in a custom Style file in ArcGIS Desktop may be something you want to import into ArcGIS Pro. These Style file models are based on Access, and while an error importing them is not necessarily something you see routinely, they can become corrupted. This has come up several times here on GeoNet with one recently being routed to Esri Technical Support. Senior analyst Margaret Maher assisted and was kind enough to write this possible workaround into a knowledge article. If you have encountered this error give this a read to see if it can be repaired.


3. How to resolve common errors authorizing and returning offline named user licenses.


A couple common issues with ArcGIS Pro authorizing that I often see are discussed here. The first involves getting an error about the license being configured for offline use on another device. Normally this involves returning or checking in the offline license. Easy enough, however, in the event the checkbox is disabled disallowing you to return an offline license, you would want to explore the second article. Check out the first here if you get the error about it being configured for offline mode on another device, and the second here for the checkbox being disabled.


I hope you enjoyed the last picks of 2019, How-To Vol. 2. Stay tuned for next year's picks! You can also check out This Week's Picks - ArcGIS Online and ArcGIS Enterprise. Thanks again for reading and Happy Holidays to you!


(If you are interested in previous entry's, they are archived here: This Week's Picks is Product Advocacy’s unofficial recurring GeoNet blog that highlights some favorite ArcGIS Pro content with the community.)



Welcome to the fourth installment of “This Week’s Picks” - ArcGIS Pro, Product Advocacy’s unofficial recurring GeoNet blog that highlights some of my favorite ArcGIS Pro content with the community.


If you are interested in previous posts, they are archived here:


The focus for this week is on How-To do three different things involving ArcGIS Pro. While limiting to three is difficult given the abundance of good How-To content out there, these picks were selected from recent support topics or questions. They range from basic to more advanced workflows and will be a part of a mini-series.


This week’s How-To Vol. 1 picks will cover:


  1. How to set default folder and database connections
  2. How to schedule a Python script or model to run at a specific time
  3. How to publish a custom print service and share print tools

 This Week's Picks-ArcGIS Pro #4


1. How to set Default Folder and Database Connections in ArcGIS Pro

A comment/concern I see periodically is about database and folder connections not persisting between new projects in ArcGIS Pro, or how this differs from ArcMap. While this is true due to the project-centric nature of ArcGIS Pro, there are a couple strategies that can be used to manage and remember these connections. While you may be familiar with Project Favorites, this resource also discusses leveraging Project Templates for standardizing and organizing maps to focus on just the requisite folders and database connections. See the video from Esri Canada that dives into both options here


Additional Resources:

Create a project template

Project Favorites


2. Scheduling a Python script or model to run at a prescribed time: 2019 update

No longer a new concept but one that comes up frequently concerns running a Python script or ModelBuilder model at a designated time. This topic has been written about in years past, but until this is baked into ArcGIS Pro, this blog was revised to reflect the current products and versions for 2019. For those newer to automation, this is a great resource for the task at hand whether you’re using a script or have built a model and want to dive into Windows Task Scheduler for setting up routine GIS workflows. Check it out here.

UPDATE: It is confirmed that ArcGIS Pro 2.5 will have the built-in ability to schedule geoprocessing tools. 


3. How to publish a custom print service and share Print Tools from ArcGIS Pro, tips and tricks

For those with ArcGIS Enterprise or ArcGIS Enterprise portal, this blog walks through customizing print services and publishing them from ArcGIS Pro to take advantage of new functionality at ArcGIS Enterprise 10.6.1 and later around sharing your print services from ArcGIS Pro. Those coming from ArcMap or who are new to this workflow in ArcGIS Pro is the target audience. And yes, you can publish a print service to a standalone ArcGIS Server (10.6 or later) starting with ArcGIS Pro 2.4! Take a look at the blog here.


Additional Resources:

Share a print service web tool with custom layouts from ArcGIS Pro


I hope you enjoyed this week’s How-To picks Vol. 1. Stay tuned for Vol. 2 in a future post and if you are interested you can also check out This Week's Picks - ArcGIS Online and ArcGIS Enterprise. Thanks for reading!



Welcome to the third act of “This Week’s Picks” - ArcGIS Pro, Product Advocacy’s unofficial recurring GeoNet blog.  If you haven’t seen the first two posts, the aim of this series is to highlight some of my favorite ArcGIS Pro content.


This week we’re going to look at some quick mapping tips and tricks for anyone looking to make compelling maps in ArcGIS Pro.  For some, every day is Dia de Cartografo (cartography day) but these resources can be used in many mapping scenarios whether you are a daily mapmaker or find yourself creating maps only occasionally. Now on to the picks!

 This Week's Picks-ArcGIS Pro #3


One Minute Map Hacks Series

I love John Nelson’s “One Minute Map Hacks” series. These short (1 min or less) clips cover a lot of area, too numerous to discuss individually but suffice it to say there is something in the series for everyone designing maps whether you’re a map nerd or not! Want to tweak a projection? Check. Give your map a tattered paper effect or create a vignette? Check and check. Oh, derive hillshade that doesn’t wash out your map? He’s got you covered there too.


John has posted two map hack blogs with 5 hacks each. The first, covering 1-5 can be seen here while the second, covering 6-10 can be seen here. If you want to see the full playlist that can be found here. This contains additional map hacks not covered in the aforementioned blogs.


Symbolizing 2D data in 3D with preset layers

Feature attributes in your 2D data could be used to create 3D symbology, making for a more impactful presentation and overall map. Using preset layers to make energetic symbology is also another potential way to understand the data. This video from Esri Canada shows how this can be done with simple hurricane point data and preset layers to create a dramatic 3D cylinder effect to emphasize the hurricanes intensity. Check it out here.


If you want to experiment with this there are hurricane datasets available on ArcGIS Online that you can export for use with preset layers.  In about 5 minutes with a 2017 Atlantic hurricane season feature layer, I was able to use a preset to show the intensity difference between Harvey and Irma as they made landfall:

Hurricane gif


Additional resources:

Preset Layers


Mercator, it’s not hip to be square

When creating maps, the coordinate system plays a part in how the data will be interpreted. If you’re using Web Mercator for your thematic web maps could the results be misleading? Perhaps there is a better option for your web mapping needs? This blog  discusses the history of Mercator, what's best for, and proposes some alternative workflows for when you are dealing with smaller scales and thematic content where visual comparison is essential for interpreting the data. Topics also include vector and raster tiles and the when to choose an equal area projection.


Additional resources:

Projection Wizard


I hope you enjoyed this week’s picks, mapping tips and tricks (or hacks). Thanks for reading and stay tuned for the next round and if you are interested, you can also check out “This Weeks Picks” for ArcGIS Online and ArcGIS Enterprise!



Welcome to round two of “This Week’s Picks” for ArcGIS Pro, Product Advocacy’s unofficial recurring GeoNet blog, and Happy Halloween!


To recap, the aim of this series is to highlight noteworthy ArcGIS Pro content, and with the first installment I shared some of my recent favorites in the world of Data Management in ArcGIS Pro with an emphasis on editing.


This week’s topics largely fall into imagery capabilities in ArcGIS Pro 2.4.x with an emphasis on multidimensional datasets, deep learning, imagery and Remote Sensing and The ArcGIS Living Atlas of the World.


The planet, its systems and how they change over time will always demand attention. With scientific data and imagery support being foundational to a complete GIS, I wanted to showcase resources that tie-in to this theme. As such, the picks show how these capabilities can be used to map or visualize temporal and land cover changes, automate damage assessment after a natural disaster, or analyze and manage raster data (whether multidimensional or representing a singular phenomenon). Some of the tools require certain licensing or Image Analyst so that will be noted. With that, on to the picks!


Ever wanted to clip an image service from ArcGIS Living Atlas in ArcGIS Pro? How about taking a custom AOI from an image service or raster and then performing some analysis, such as calculating change over time?


This first blog shows just that! It highlights the changing landscape in the Las Vegas area and more importantly, the shrinking Lake Mead to the East that supplies its water. Taking it a step further, and to complete this story of loss, the author uses an artistic approach to symbolize this change. This can be adapted to your own use cases though it may require tweaking to the specifics of your area. Note: The NLCD layer requires an ArcGIS Online subscription.


Link: Mapping Loss: The Faces of Landscape Change in Las Vegas


Additional resources:

Frequency statistic Tool

Clip Raster Tool

Raster to Polygon

Use Living Atlas content in ArcGIS Pro


Have you ever asked: “what are multidimensional data and how can they be used in ArcGIS Pro?” This could go either way, in short you can work with data that has a multidimensional characteristic and 2.4 has some new functionality.


Whether you frequently work with scientific data or are simply curious about the multidimensional functionality available in ArcGIS Pro this resource has you covered! Note: Some of the tools require either ArcGIS Pro Standard or Advanced licensing and/or the ArcGIS Image Analyst or Spatial Analyst extension.


Link: Let’s do data science! Multidimensional analysis in ArcGIS Pro


Additional Resources:

Image Analyst Extension Introduction

An Overview of multidimensional raster data

Raster Functions

Raster functions general tab


There has been a lot of buzz around machine learning or “deep learning.” It is no surprise that these methods are seeing their day in the context of natural disasters and disaster response efforts. With ArcGIS Pro, you can use machine learning classification methods to automatically classify remote sensing imagery to identify areas of high risk and then use this data for recovery efforts.


This type of automation was shown during this year’s user conference plenary session by USAA in a collaborative effort with Esri. In the aftermath of the devastating Woolsey Fire in California last year, they demonstrated how deep learning could be utilized for disaster response. They were able to train a model to help classify buildings in the fire perimeter and perform automated damage assessment on affected structures. This helped them identify which of their members were impacted. Be sure to watch the video from the plenary below if you missed it. Note: Deep learning is available with an ArcGIS Image Analyst license.


Link: Damage assessment using deep learning in ArcGIS


Additional Resources:

VIDEO: Remote Sensing for Catastrophe Response

Deep Learning in ArcGIS Pro


I hope you enjoyed this week’s picks. Thanks for reading and stay tuned for the next round and if you are interested, you can also check out “This Weeks Picks” for ArcGIS Online and ArcGIS Enterprise!



The Product Advocacy team at Esri is excited to introduce an unofficial recurring GeoNet series: “This Week’s Picks.” As Product Advocacy Leads, we are always on the lookout for content that is compelling and insightful but also relevant. "This Week's Picks" aims to share some of our favorites with you.


For This Week's Picks – ArcGIS Pro, the theme is editing within the broader context of Data Management. We all know that data management is a key aspect of the ArcGIS Platform. Data prep, compilation and management are essential to get to the eventual end goal. That goal may also require creating, modifying, querying or deleting features. As such, I will be highlighting 3 blogs this week that touch on some of these concepts.


           1. For users newer to ArcGIS Pro editing, an excellent blog from this summer explaining the editing experience:

            Don't Fret It, Just Edit! (Demystifying how editing works in ArcGIS Pro)


            Why I like it: A common ArcGIS Pro editing support topic involves how it is “different” than ArcMap. For users             new to ArcGIS Pro editing, this blog breaks down ArcGIS Pro editing and explains in a clear way how it differs             from ArcMap. It also clarifies some of the misconceptions about editing in Pro.


Further readingEditing in ArcGIS Pro


2. The next blog is geared toward user’s who have an editing workflow involving ArcGIS Enterprise alongside ArcGIS Pro and want to increase editing and querying performance:

            Performance Enhancements: Using sourceSpatialReference with feature services in ArcGIS Pro


Why I like it: This blog discusses how to leverage sourceSpatialReference with feature services in ArcGIS Pro  (new at 2.4) in your editing and querying workflows. This enhancement allows server to do less work on the back end by avoiding projecting the data on the fly. This is particularly good for large datasets and complex  geometries. (NOTE: Requires ArcGIS Server 10.7.1 and later)


3. The last blog showcases some of the expanded offline editing capabilities in ArcGIS Pro, specifically with sync and mobile geodatabases:

           Go off the grid with ArcGIS Pro: Offline editing with sync enabled feature services


Why I like it: Details a lightweight workflow for extending feature service capabilities to use mobile geodatabases and sync capabilities so that you can bring data offline for editing and other analysis and still sync back with enterprise environments.


Supplemental Video: Offline Editing in ArcGIS Pro


Stay tuned for more picks on a variety of ArcGIS Pro related topics and if you are interested, you can also check out “This Weeks Picks” for ArcGIS Online and ArcGIS Enterprise!