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In times of disaster response, having the ability to rapidly deploy solutions that aid in disaster recovery is essential to reducing further loss of property and lives.  Web GIS and the configurable ArcGIS Apps allow organizations to quickly deploy reliable solutions for field data collection, crowdsourcing, situational awareness, reporting, and constituent engagement. Recent hurricanes Harvey and Irma have left varying degrees of damage across the Caribbean and gulf coast, so I thought it would be valuable to share some insight on how to quickly deploy a couple ArcGIS apps for damage assessment.


Ninja Pro Tip: Esri Disaster Response Program Resources


The two ArcGIS Apps we will focus on are Survey123, and Web AppBuilder.  Survey123 is a form-centric web and native mobile app for collecting data with a map location. Web AppBuilder is a JavaScript/HTML5 web app building application that allows for configuring new web apps without coding.  So lets get into the steps for setting up a quick damage assessment solution.  


Ninja Pro Tip: 10 facts you may not know about the Survey123 field app 


1. Set Up Damage Assessment Groups in ArcGIS Online or Enterprise

  • The first thing you'll need to do is create two new groups within your ArcGIS Online or Enterprise portal. Create a Damage Assessment and Damage Assessment Reporting group.



2. Configure Survey

  • Then you'll need to configure the damage assessment survey that will be used within Survey123.  This can be completed using the new Web Designer or using Survey123 Connect once you have logged into Survey123 ( using your ArcGIS Account.

  • For this damage assessment survey example we will use Survey123 Connect that allows you to design your survey in Excel and automatically generate your survey. Below is a short video that walks through Survey123 Connect and how to build your damage assessment survey.



  • Once the survey is complete, publish the survey to your ArcGIS account.


Ninja Pro Tip: Survey123, Collector and GeoForm (a quick comparison) 


3.  Configure Reporting Dashboard

  • Now you will create a web based dashboard app to view all the damage assessment reports being collected.  When you publish the Survey123 damage assessment survey, a new feature service will be created within your ArcGIS portal, so add that layer to a new web map by searching for the layer and adding it to the map.


  • Then change the symbology of the layer to match your preference, and configure the layer's pop-up.


  • Finally, Save the web map, click on Share > Create Web App, then select the Web AppBuilder tab to open the map in Web AppBuilder.



  • Now configure the web app based on your organization's preferences.  Below are a few recommended widgets to include in the app.
    • Dashboard Theme
      • The Dashboard Theme is a new styling theme in Web AppBuilder and will allow you to create a dashboard application with multiple widgets open at once.
    • Infographic Widget
      • The Infographic widget will allow you to create charts and graphs within your dashboard themed Web AppBuilder app.  Create these inforgraphics to look at status, severity, report type, etc.
    • Filter Widget
      • The filter widget will allow you to filter the damage assessment reports based on an attribute field.  So you can filter based on severity, date collected, or any other field in your survey.  Setting a filter will also update the infographics in the dashboard. 
    • Attribute Table Widget
      • The Attribute Table widget will give you a table view of all the data being collected and can be filtered based on the map view or using the Filter widget.  You can also export the data to CSV from the attribute table.                 
    • Smart Editor Widget
      • The Smart Editor widget will allow users to update the information collected in the damage assessment. So management or team leads can update the status of a report or close it out.


  • The dashboard app built in Web AppBuilder can be configured with over 40 different types of widgets or capabilities, and is responsive to the screen size of the device the user is accessing the app from.


Ninja Pro Tip: What’s New in Web AppBuilder for ArcGIS (September 2017)


4. Share Dashboard and Survey to Damage Assessment Groups

  • Share the Web AppBuilder dashboard, the damage assessment Web Map, and the damage assessment layer with the Damage Assessment Reporting group in your portal.
  • Share the damage assessment Survey123 survey and the damage assessment layer with the Damage Assessment group.


5. Provision Users into Groups for Access to Apps

  • Finally, add users from your ArcGIS Online or Enterprise account to the appropriate groups to give them access to the app they need, whether they are a field person collecting damage assessment, a back office person viewing the reports in a dashboard, or both. The newly shared damage assessment survey can be downloaded by your users from within the Survey123 app, and the dashboard can be viewed from a web browser. 


Damage Assessment with ArcGIS

If you are in need of assistance setting up any of these applications or any other solutions during an emergency or disaster, please feel free to reach out to Esri's Disaster Response Program for assistance.


Patrick Huls

Technical Evangelist - The specified item was not found. ArcGIS Survey123

LinkedIn: Patrick Huls| Twitter: @SpatialNinja| GeoNet:Phuls-esristaff

At this years GeoConX we showed how the suite of ArcGIS Fields Apps could improve the cost accuracy and decrease the response time for new service connections.  This was done by streamlining the data collection of pole locations and other sites to attach telecom network to, then using that data to automatically optimize a network route with spatial analysis.  Lets recap all the apps shown.


Serviceability using Web AppBuilder

The Serviceability app allows direct sales reps or sales engineers to instantly generate a cost estimate for a new service connection by calling upon a Network Analyst service that generates a route based on pre-defined business rules.  Those business rules can optimize the route based on shortest path, highest ROI, or even least cost path which looks for routes with existing infrastructure or the highest amount of aerial build potential (poles we can attach to).  The serviceability app was configured using Web AppBuilder and the Service Qualification solution template.



Required Esri Technology

Recommended Experience

  • Publishing GIS services
  • Authoring web maps
  • Publishing applications using Microsoft Internet Information Services (IIS)



Telecom Attachment Site Inspection Survey using Survey123 

The Telecom Attachment Site Inspection Survey allows field engineers to quickly collect information on locations to attach telecom network to. The locations and information collected from the field can be made instantly available for the Network Analyst service to optimize network routes, or to help engineers manually cost out routes. The site inspection survey was built using Survey123.


Ninja Pro Tip: What is New in Survey123 for ArcGIS v 2.4 (September 2017)


Required Esri Technology

Recommended Experience

  • Survey123
  • Survey123 Web Designer or Survey123 Connect
  • ArcGIS Enterprise or ArcGIS Online
  • Survey123 Web Designer or Survey123 Connect



Work Order Management using Workforce

Workforce for ArcGIS allow management teams to quickly assign field work based on a survey grid within a web map, and allows field personnel to view their work orders and keep their management teams informed of their status and progress. Workforce for ArcGIS also integrates with Navigator, Survey123, and Collector to help streamline workflows in the field.


Required Esri Technology

Recommended Experience

  • Workforce (Web - Dispatcher)
  • Workforce (Mobile)
  • ArcMap or ArcGIS Pro (for creating and publishing survey grid)
  • ArcGIS Enterprise or ArcGIS Online
  • Publishing GIS services
  • Authoring web maps
  • Creating map grids
  • Setting up Workforce projects



Map Notes & Redlining using Collector

Collector for ArcGIS allows field personnel to collect field data via a map and their GPS location.  The example data collection workflow using Collector that was shown at GeoConX was focused on map notes & redlining to alert engineering teams in the back office of updates to an outside plant facility map or construction as-built's.  The Collector based map notes & redlining workflow was configured using the Map Notes solution template.



Required Esri Technology

Recommended Experience

  • Publishing GIS services
  • Authoring web maps
  • Running tasks in ArcGIS Pro



Service Request Tracking using Operations Dashboard

The Service Request Tracking Dashboard allows management to view the real-time status of all requests for new service connections, and the locations of their field engineers or direct sales reps.  The dashboard can also pull in the performance metrics of your service quotes, like quote accuracy (initial quote vs. actual project cost) and quote response time (time to provide the customer with a cost estimation).  The dashboard was configured using Operations Dashboard for the web. 



Required Esri Technology

Recommended Experience

  • Operations Dashboard
  • ArcGIS Pro
  • ArcGIS Enterprise or ArcGIS Online
  • Publishing GIS services
  • Authoring web maps
  • Configuring Operations Dashboard


To view the demonstration again, check out the video below.



Feel free to reach out with any questions or for more information on how to configure any of the ArcGIS Field Apps.


Patrick Huls

Technical Evangelist - The specified item was not found.

LinkedIn: Patrick Huls| Twitter: @SpatialNinja| GeoNet:Phuls-esristaff